Notice Informing Individuals About Nondiscrimination and Accessibility Requirements

 

VillageCare and its affiliated entities complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  VillageCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sexual orientation.

     
VillageCare:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

 
If you need these services, please call 1-800-662-1220 (TTY: 711)
 
If you believe that VillageCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by mail with the Chief Compliance Officer, VillageCare, 120 Broadway, Suite 2840, New York, NY  10271 or via the Compliance Hotline at 1-844-348-2664.
 
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
 
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-662-1220 (TTY: 711).

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-800-662-1220 (TTY: 711).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電1-800-662-1220 (TTY: 711)。

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-800-662-1220  (TTY: 711).

ATTENTION:  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-800-662-1220 (ATS : 711).

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-800-662-1220  (TTY: 711).

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-800-662-1220 (TTY: 711).

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-800-662-1220  (TTY: 711) 번으로 전화해 주십시오.

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-800-662-1220 (телетайп: 711).

 

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1220-662-800-1

(رقم هاتف الصم والبكم: 117).

 ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।1-800-662-1220  (TTY: 711) पर कॉल करें।

 ATTENZIONE:  In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.  Chiamare il numero 1-800-662-1220 (TTY: 711).

 ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis.  Ligue para 1-800-662-1220  (TTY: 711).

 ATANSYON:  Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.  Rele 1-800-662-1220 (TTY: 711).

 UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.  Zadzwoń pod numer 1-800-662-1220 (TTY: 711).

 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-662-1220  (TTY: 711) まで、お電話にてご連絡ください。

 লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষাসহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-800-662-1220 (TTY: 711)।

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-800-662-1220   (TTY: 711).

אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט 1-711(TTY1-800-662-1220).

KUJDES:  Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë.  Telefononi në 1-800-662-1220 (TTY: 711).

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-800-662-1220 (TTY: 711).